Target Market Determination
We are required to make Target Market Determinations available under the Treasury Laws Amendment (Design and Distribution Obligations and Product Intervention Powers) Act (Cth) 2019.
This is to ensure that the right products end up in the hands of the right customer by focusing on our customers in the design and distribution of our financial products.
What is a Target Market Determination (TMD)?
A TMD is a document which describes: the persons for which the product has been designed, the conditions around the product's distribution, when this TMD will be reviewed, and record keeping and reporting obligations of distributors.
Please note a TMD is not intended to provide financial advice. When making a decision about a product always make sure you refer to the Terms and Conditions and any supplementary document(s). These will outline the relevant terms and conditions being provided under that product.
Product - SMSF
Product: SMSF.
Issuer: This product will be issued by a Lender* which will be named in the
loan agreement and these products are managed and serviced by the Product Manager.
The product could be issued by any of the Lenders* named below:
Effective Date: March 2025.
Target Market
Objectives and Needs
This product is only suitable for self-managed superannuation fund (SMSF) trustees who, acting in accordance with the Superannuation Industry (Supervision) Act 1993 (Cth) and other relevant regulation, have decided to invest in real property and need to borrow to do so. Customers must meet our credit assessment and eligibility criteria.
Distribution Conditions
This product may only be distributed via:
- Direct sales by us.
- Accredited mortgage brokers.
- Approved referrers.
These distributors have the tools and skills needed to confine distribution to the target market, consistently with the customer’s objectives, financial situations, and needs.
Credit laws impose best interests duty on mortgage brokers and to prefer customer interests over their own.
Review Triggers
We will review this TMD if any of the following circumstances arise, where they reasonably indicate that the TMD is no longer appropriate:
- A material change to the product, the terms or its distribution.
- A change in law, regulation, code or regulatory guidance that materially affects the product.
- A significant increase in the frequency or gravity of complaints or incidents involving the product.
- A significant number of customers outside the target market acquire the product.
- Any other fact or matter arises that reasonably indicates that the TMD may no longer be appropriate.
Next Review due: At least every 24 months from the Effective Date.
Distribution Information Reposting Requirements
Complaints
- Description: Number of complaints, details of the complaint, including name and contact details of complainant and substance of the complaint.
- Reporting Period: Quarterly, and in any case no later than 10 business days from the end of the quarter.
Significant Dealing(s)
- Description: Date or date range of the significant dealing(s) and description of the significant dealing (e.g., why it is not consistent with the TMD).
- Reporting Period: As soon as practicable, and in any case within 10 business days after becoming aware.
Feedback
- Description: Details of any suggested feedback and improvements.
- Reporting Period: As soon as practicable, and in any case within 15 business days after becoming aware.
Information Requested
- Description: Any other information requested by the Product Manager.
- Reporting Period: As soon as practicable, and in any case within 10 business days after receiving such request.